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Transfers
Sending money, receiving money, managing transfers, cancellations & paying for transfers
Sending money
How do I send money?
How long will my transfer take?
My funds haven't arrived yet
How much will it really cost me?
Sending at the weekend
Can I transfer at any time?
Can I send an exact amount?
Is there a minimum amount to make a transfer?
Will you ask me for documents?
Can I schedule transfers?
Can I transfer as often as I'd like?
Can I send money for a cash pick-up?
How can I see my transfer history?
Why did my transfer fail?
Why am I sending euros to Estonia?
Sending CAD
GBP pay-in issues
Sending AUD
Understanding our Restricted Use Policy
Paying for transfers
Payment guidelines
My bank has stopped my payment to you
I've paid for my transfer but it hasn't been confirmed
Do you accept wire transfers or CHAPS payments?
Are international SEPA transfers free?
Can I pay from bank account that isn't mine?
Can I pay from a joint bank account?
Funding with a single bank transfer (and bank limits)
Why don't you require a reference when I fund my transfer?
What happens if my payment fails?
Managing transfers
How can I see the status of my transfer?
Can I get a transfer receipt?
Do I need to pay tax on transfers?
Portals
How Portals work
Delivery options with Portals
Understanding Portal references
Cancellations
How do I cancel a transfer I've not paid for yet?
Receiving money
Can I receive payments using Atlantic Money?
Someone has tried to send me money via my Atlantic Money account details