Ensure that you've downloaded our iOS mobile app and opened your account. You can then send money in 6 simple steps:
1. Specify the amount
Click on the Transfer icon at the bottom left of the screen. From here, you'll be able to enter the amount you want to send in British pounds (GBP) or Euro (EUR) and the exchange rate will be automatically applied.
Alternatively, if you have a specific amount in mind that you want your recipient to receive, you can select the destination currency and enter an exact amount here. Then, click Continue.
2. Choose the recipient
You'll now need to either add a new recipient or select an existing one.
3. Choose a delivery speed
Once a recipient is confirmed, you'll be asked to choose a delivery speed, which will determine how quickly your converted funds arrive. Find out more about delivery speeds here.
4. Check your transfer
You'll be presented with a summary screen where you can review the amount, exchange rate, recipient details, delivery speed, and all applicable fees. Add a reference if you’d like to, and then click Confirm.
5. Pay for the transfer
Here you'll see your unique Atlantic Money payment account details. You'll need to make a manual bank transfer of exactly the right amount into this account. You’ll see the timeframe for which your exchange rate is guaranteed. Funding your transfer after this time might result in a different exchange rate being applied to your transfer.
- Important: please do not send us wire transfers (SWIFT, CHAPS etc.) - we only accept local bank transfers.
- Important: ensure you use your own name as the bank transfer recipient. If you send to 'Atlantic Money' directly, your bank will not be able to verify the payee details.
6. Wait for your transfer to complete
Once you've made the bank transfer to your Atlantic Money payment account, you'll be able to see the progress of your transfer as it progresses to completion. Please note that delivery speeds depend on the local payment scheme in the destination country and are outside of our control.
Important: your bank may delay payments to us for additional fraud checks.