Atlantic Money

Why did my transfer fail?

Unfortunately, sometimes transfers fail. This is usually because of errors in the recipient's banking information.

You can minimize the risk of having your transfer fail by confirming with the recipient that their details are correct and double-checking that you’ve typed them in correctly.

If your transfer fails we’ll return the funds to your source account right away.

If you think the recipient's information is correct and your transfer shouldn't have failed, please chat with us through the app. 

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