Important Note: AUD transfers can only be made to a valid Australian bank account located within Australia.
Recipient Information:
To add an AUD recipient, you'll need the following details:
Recipient's full name: As it appears on their bank account.
BSB (branch and state branch code): 6-digit number identifying their bank branch.
Account number: 5-9 digit number unique to their account.
Double-checking information:
Account number and BSB: Ensure they match the recipient's bank account details exactly. Any discrepancy in this information may cause delays or result in an unsuccessful transfer.
No dashes, spaces, or zeros: Enter the account number and BSB without any separators or additional characters.
Finding the information:
Bank statement: The statement usually includes the account details.
Online banking: Account details can typically be accessed through your online banking app. However, it is crucial to double-check and accurately copy the details into your Atlantic Money app.
Physical cheque: If available, use a physical cheque for accurate BSB and account number.
- BSB number: The 6-digit number between the ⑆ and ⑉ symbols. Note: If the number does not contain six digits, you can try adding leading zeros.
- Account number: Follows the BSB on the cheque, after the ⑆ symbol and before the ⑈ symbol. Enter the full number without any spaces, dashes, or full stops.
Please note the following:
If you're unsure about any information, we highly recommend contacting the recipient or recipient bank to verify the account details prior to initiating the transfer.
The recipient bank may charge a fee for processing incoming transfers. We recommend contacting them directly to confirm if this is the case.
If you have any questions, please reach out to us via chat, or email at support@atlantic.money.